Privacy and Cookies Policy

Who we are
This website is owned and operated by FLAC INDUSTRIES PTY LTD ABN 74 101 808 155 (referred to in this policy as FLAC INDUSTRIES, we, us or our). This privacy policy applies to your use of this website (the Website) and any other information you may provide us in association with your use of the Website.
The law
We are committed to protecting the privacy of all our users. The Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (Privacy Principles), set out in Schedule 1 of the Privacy Act, govern the collection, storage, use, and disclosure of information by which individuals may be identified. Further, we comply with EU General Data Protection Regulation 2016/679 (GDPR). This privacy policy details how FLAC INDUSTRIES complies with the above laws. We may update this privacy policy from time to time at our sole discretion. Any variations become effective on posting the updated privacy policy and we have no obligation to provide you with individual notice of such changes. Your continued use of the Website following the publication of any amended privacy policy will signify your acceptance of that amended privacy policy, except where we are otherwise required by law to seek your direct consent. Please read this privacy policy carefully before using the Website. If you do not agree with this privacy policy, please do not access, browse, use, or make a purchase on the Website. Headings in this Policy are for convenience only and do not affect the interpretation of this Policy.
Information we collect
Personal Information means information that can be used to personally identify you, such as your name, address, email address, and payment details.
Usage Information means anonymous aggregate data that is automatically collected through your use of the Website. This includes information that identifies your device, your operating system, your IP address, and dates and times that you access and use the Website. The GDPR recognises that Usage Information, whilst for the most part anonymous, can be cumulatively used to directly or indirectly identify you. Usage Information that can be used to identify you in any way, together with your Personal Information, shall collectively be referred to in this privacy policy as Personal Data.
When you give us your Personal Information so we can complete a transaction, verify your payment details, place an order and deliver fonts, we imply that you consent to our collecting your information and using it for that specific purpose only.
If we ask for your Personal Information for another reason like marketing, we will either ask you directly for your consent, or give you the chance to say no.
How we collect information
We will collect Personal Information directly from you:
  • via the form you are prompted to fill out at this Website;
  • when you enter your email address; and
  • when you contact us via email or other means with a query about the Website.
It is your choice to provide Personal Information to us. Wherever it is lawful and practicable, you have the option not to identify yourself when interacting with us. Please be aware that it may be necessary for us to collect your Personal Information to enable us to provide the Website to you. As such, if you do not wish to provide your Personal Information, we may not be able to provide the Website to you in a fully operational form.
We collect Usage Data when you browse the Website. We automatically receive your computer’s IP address so we can get information that helps us learn about your browser and operating system.
Cookies are small packets of data that are downloaded onto your device when you access a website or app. Cookies hold specific information that help websites ‘remember’ your actions and preferences over time. Cookies can stay on your device temporarily (Session Cookies) or until you manually delete them (Persistent Cookies).
Data collected via Cookies does not identify you, but it does identify your device. Where such data can be cumulatively used to personally identify you, we will seek your consent to collect and process such information.
These are the types of Cookies that we use to operate our Website:
session cookie: unique token, sessional, allows FLAC INDUSTRIES to store information about your session (cart contents, etc).
We’ve listed them here so you can choose if you want to opt-out of Cookies or not. You can opt-out of Cookies at any time in your browser settings. Please note, you will not be able to complete a purchase if you opt-out of Cookies for this Website.
How we use your information
Legitimate purposes that you agree FLAC INDUSTRIES may use your Personal Data for include but are not limited to:
  • providing you with access to the Website;
  • ensuring technical functioning of the Website;
  • responding to requests submitted by you;
  • preventing, detecting and investigating potential illegal activities, security breaches and fraud; and
We will only use your Personal Data for purposes that you would reasonably expect FLAC INDUSTRIES to use your Personal Data for in connection with operating and providing the Website to you, or where we are otherwise required by law to collect your Personal Data. We will not sell, rent, or license your email address or any of your Personal Data unless we have otherwise obtained your express consent to do so.
Your rights to your Personal Data
We recognise your right under the Spam Act 2003 (Cth) and the GDPR to opt out from direct marketing, and as such these consents can be modified at any time by contacting us, or by clicking ‘unsubscribe’ on any direct marketing communications.
In accordance with the GDPR, we acknowledge the right of EU citizens to:
  • have their data erased that is no longer being used for a legitimate purpose;
  • request a copy of all Personal Data held about them by FLAC INDUSTRIES in a readable format; and
  • request restricted processing of their Personal Data whilst any complaints or concerns are being resolved. 
If you would like to access, correct, amend, or delete any personal information we have about you, feel free to contact us.
Reviewing and Changing your Personal Information
FLAC INDUSTRIES cannot modify your Personal Information. You can modify your own information by contacting us. You acknowledge that it is your responsibility to maintain the truth, accuracy, and completeness of your information, and your failure to do so may prevent us from providing the Website to you. You acknowledge and agree that you remain solely responsible for maintaining the truth, accuracy, and completeness of your information at all times, and FLAC INDUSTRIES has no liability to you or any third party if you fail to do the same.
Third Parties
The Website may contain links to other third party websites or applications that are independent of FLAC INDUSTRIES. FLAC INDUSTRIES cannot reasonably be expected to be aware of nor held responsible for the privacy policies or practices of these other websites or applications. We recommend that you read their privacy policies so you can understand the manner in which your Personal Data will be handled by these providers.
Once you leave the Website or are redirected to a third party website or application, you are no longer governed by this privacy policy.
To protect your Personal Data, we take reasonable precautions and follow industry best practices to make sure your data is not lost, misused, inappropriately accessed, disclosed, altered, or destroyed.
No security measures are, however, 100% secure so we cannot guarantee the security of your information or data at any time. To the extent permitted by law, we accept no liability for any breach of security, or direct hacking of our security measures, or any unintentional disclosure, loss or misuse of any information or data, or for the actions of any third parties that may obtain any information or data.
However, we acknowledge our obligation to report any data breach that is likely to risk the rights and freedoms of natural persons to the Australian Information Commissioner and, where our data breach involves the information of EU citizens, report to the European Data Protection Supervisor. We will also inform you, where possible, if your data has been breached in the circumstance where it poses a risk of serious harm to your rights and freedoms.
FLAC INDUSTRIES also promises that our personnel who may have access to your Personal Data are trained and educated about this privacy policy and our obligations under the Privacy Act, Privacy Principles, and GDPR.
If you would like to access, correct, amend, delete, or submit a query about your Personal Data, feel free to contact us at contact form.
If you are not satisfied with our handling of your Personal Data, or have any other concern about our privacy policy, then you may lodge a formal complaint with the Office of the Australian Information Commissioner or with the European Data Protection Supervisor.